Refunds Policy.

AIM. To provide a clear, transparent and equitable framework, for refunding monies to members.

Session fees standing orders.

An allowance is built into the Standing order payments to account for sessions missed during the Christmas, Easter and Summer holidays.

Crewe flyers will offer partial refunds of session fees in the following circumstances;

1. During the Age Group championships. For the Tuesday evening sessions which would have taken place in the small pool.
2. Sessions cancelled due to Pool closures of more than 4 weeks duration, unless an alternative venue is arranged.
3. Swimmers unable to swim, due to injury or illness of more than 6 weeks continuous duration.

Requests for refunds may be made in writing to the committee via the Club Treasurer in regard to any other exceptional circumstances.

The Committee will not however be able to agree refunds for sessions missed for any of the following reasons.

1. Swimmers choosing not to attend sessions.
2. Holidays.
3. School Trips.
4. Injury or illness of less than 6 weeks continuous duration.
5. Pool closures of less than 4 weeks.
6. Other sporting or leisure commitments ( ie School sports, evenings , Scouts, Guides etc)

Membership.

Crewe Flyers annual Membership fees are non- refundable. Members whom cancel their session fee standing orders remain non-swimming members of the club until such time as their annual membership expires.

Club Championships entry fees.

Entry fees for Crewe Flyers Open and Age group Galas will be refunded if Swimmers don't compete at all in the championships due to illness or injury.

Open meets.

Entry fees for over subscribed events at Open Meets, paid through the clubs Open meet Secretary will be refunded by the host Club or Association. Usually the host Club will only offer refunds for those events for which the swimmer has unsuccessfully applied (not for other events at the meet.) If an entry has been accepted the host club will not give a refund.

Crewe Flyers will refund the contribution for coaches poolside passes (Currently £ 1.50 ) for swimmers who have been unsuccessful in getting entry into a gala.

This Policy will be effective from 1st December 2006 . The club will not pay refunds retrospective to this date.

Policy to be reviewed in March 2007.